Setting Up Your BloomNation Profile and Shop Information
Setting Up Your BloomNation Profile and Shop Information
When you create your account on BloomNation, one of the most important steps is to complete your profile and shop information. This foundational step ensures that your online presence and in-store operations are set up properly, allowing you to manage your business effectively. Filling out these details not only enables your Premium Site to launch but also optimizes your shop's performance on the BloomNation Marketplace.
Getting Started
To begin, log in to your account and use the left-side menu bar to access the various sections where you can input key information about your shop / Premium Site. Below, you'll find a breakdown of each tab, its sub-tabs, and the key fields you should fill out to get started.
While not every section is required to launch your store, completing as much information as possible will significantly improve your shop’s success online and in-store.
Finances
Payment Info
Your Payment Info section is crucial for managing how you receive payments from BloomNation. Make sure to input accurate bank details to avoid issues with payouts. Please note that you will be redirected to Stripe in order to enter your info.
For additional information, please refer to this article on Billing.
Tax Rate
Enter your shop's applicable tax rate. This ensures that your customers are charged correctly based on your local sales tax laws. Here, you are able to toggle whether or not you'd like to:
- Collect sales tax on delivery fees
- Collect sales tax on on customer tips
- When customers apply coupons, charge the tax after the discount is taken off the order
For additional information, please refer to this article on Taxes.
My Shop
Shop Info
This is where you input your basic business details, such as your shop name, address, and contact information. Having this filled out ensures that your customers can easily find and contact your shop. There are a handful of sections in this sub-tab, including:
- Shop Contact Info
- Shop Address
- Service Area Settings
- About the Shop
- About the Owner
Please note that some fields are locked / uneditable, for security purposes. To update the locked shop location information, please contact our BloomExperts Support Team at floristsupport@bloomnation.com or (210) 405-5050.
For additional information, please refer to this article on setting up your Shop Info.
Shop Hours
Set your regular business hours of operation, as well as holiday openings / closings & Shop Hour Overrides. This information will display on your Premium Site and help guide customer expectations.
For additional information, please refer to this article on setting up your Shop's Hours & Closures.
Hardware Device Setup
In order to effectively use your BloomNation PoS (Point of Sale) system, make sure to configure your hardware devices here, such as the terminal and receipt printer. Detailed setup instructions will be provided directly on the Hardware Device Setup page.
Print Settings
Customize your Thermal Receipt / HyperTickets / Order Details print preferences, ensuring that they meet your shop’s specific needs.
Email Preferences
Customize your marketing preferences here to let us know when you want us to contact your customers on your behalf. This will control the types of communications your customers receive from you.
For additional information, please refer to this article on setting your Email Preferences.
My Website
Coupons
While not essential for launch, you can set up promotional coupons here to offer discounts and deals to your customers.
For additional information, please refer to this article on Discounts & Promotional Codes.
Banner Management
Manage and update the banner(s) displayed on your Premium Site. Keeping this fresh and updated helps maintain a visually appealing site. You can display a standard banner as well as holiday-related themes.
For additional information, please refer to this article on Website Banners.
Blog
Your blog is a great way to share updates, events, and tips with your customers. This is optional but can boost engagement. Posting regularly can boost your SEO & help customers get to know you and your employees!
For additional information, please refer to this article on Blogs.
Checkout Settings
Configure your checkout settings here, such as payment methods and customer fields, to ensure a smooth purchase experience.
For additional information, please refer to this article on BloomNation's New Checkout Experience.
Photo Gallery
Upload photos to your gallery to showcase your best work, which helps attract more customers and orders.
For additional information, please refer to this article on how to Create a Gallery.
NLPs (Neighborhood Local Pages)
Create and configure your NLPs to target local customers in specific areas, helping you appear in relevant searches and increase local sales.
For additional information, please refer to this article on setting up Neighborhood Local Pages.
Site Announcements
Use this section to display important updates or sales on your Premium Site.
For additional information, please refer to this article on how to create and publish a Site Announcement.
Social Links
Link your social media accounts here to drive traffic between your shop and your social profiles.
For additional information, please refer to this article on Connecting Your Business's Social Media to Your Website.
Subscription Setup
Manage any subscription products / services your shop offers, such as weekly or monthly flower deliveries, to boost recurring revenue.
For additional information, please refer to this article on Subscriptions.
Fulfillment
Delivery Settings
Set your shop's delivery preferences, including custom date ranges where delivery is disabled as well as Timed Delivery settings, to ensure smooth fulfillment for online orders.
For additional information, please refer to this article on Delivery Settings.
Delivery Zones
Delivery zones help you manage where and when you deliver flowers. By creating delivery zones, you can define specific areas for deliveries, set pricing, and establish any exclusions or customizations for each zone.
For additional information, please refer to this article on setting up your Delivery Zones.
Pickup Settings
Configure your pickup options, allowing customers to come into your shop and collect their orders. From here, you can manage multiple settings for regular & same-day pickup, Timed Pickup hours, and more.
For additional information, please refer to this article on Pickup Settings.
Employees
Manage your staff permissions and roles here. This feature allows you to grant different levels of access to various employees, depending on their responsibilities.
For additional information, please refer to this article on Adding an employee and customizing their access to your system.
Getting Started Is Key
Although not every section must be completed right away, the more information you provide, the more efficient your online and in-store operations will be. If you encounter any issues or have questions about setting up any of these sections, please don’t hesitate to reach out. Our support team is here to help you every step of the way!