Where We Deliver Pages
Overview
The Where We Deliver page is a page on your BloomNation website that shows customers where you deliver. It pulls together your delivery areas, recent deliveries, delivery-related FAQs, and postal codes — all in one place.
When the page is published, a link to it is automatically added to your website footer. You can edit the page at any time after it goes live.
Before you get started
The Where We Deliver page pulls information from your existing shop settings. Before creating the page, make sure the following are in place — otherwise some sections may be empty or missing.
Delivery zones
At least one active delivery zone is required. This drives your service area information and postal codes on the page.
Service areas
Your service areas — including neighborhoods, hospitals, wedding venues, funeral homes, and cemeteries — populate the Service Areas section of the page. If none are added, that section will be empty.
Delivery FAQs
The FAQ section on your Where We Deliver page only appears if you have at least one FAQ tagged Delivery. If none of your FAQs are tagged Delivery, the section will be left off the page entirely.
Not sure how to tag your FAQs? See the FAQ help article >>
How to create your Where We Deliver page
- Log in to your BloomNation Dashboard.
- Go to My Website → Website Manager.
- Click Add Page.
- Select the Where We Deliver template.
- The page will be generated automatically with sections for your delivery areas, recent deliveries, service areas, postal codes, and FAQs (if applicable).
- Review each section before publishing. See below for what to expect in each one.
- When you're satisfied, click Publish.
Once published, a Where We Deliver link will appear in your website footer automatically.
How to edit your Where We Deliver page
- Log in to your BloomNation Dashboard.
- Go to My Website → Website Manager.
- Click Edit Website.
- In the left-hand sidebar, scroll to find the Where We Deliver page.
- Click to open the page, then click Edit.
- Make your changes — you can edit text, rearrange sections, or add new content blocks.
- When you're done, click Publish to save your changes.
What's on the page
The page is made up of several sections, each populated from your existing shop data.
Heading
An auto-generated heading based on your shop name, city, and domain. You can edit this text directly in the page builder after the page is created.
Recent deliveries
Pulls from your order history automatically. If your shop is new and has no orders yet, this section will be empty until deliveries are fulfilled — that's expected.
Service areas
Displays the neighborhoods, hospitals, wedding venues, funeral homes, and cemeteries you've added under Service Areas. If this section is empty, check that your service areas are set up in your Dashboard.
Postal codes
Populated from the postal codes in your delivery zones. If this section is empty, confirm your delivery zones have postal codes added.
Delivery FAQs
Shows any FAQs tagged Delivery. If you have no Delivery-tagged FAQs, this section won't appear on the page. You can add or tag FAQs at any time and the section will update.
Tips
- Make sure your delivery zones and service areas are complete before generating the page — the more information you have set up, the more useful the page will be.
- Tag your delivery-related FAQs as Delivery before creating the page so the FAQ section is included from the start.
- Preview every section before publishing. If a section is empty and not relevant to your shop, remove it in the page builder rather than leaving it blank.
- You can edit the page at any time after publishing — nothing is locked in.
Frequently asked questions
Why is the FAQ section missing from my page?
The FAQ section only appears when you have at least one FAQ tagged Delivery. Go to My Shop → FAQ, find your delivery-related questions, and add the Delivery tag. The section will appear on your page once a tagged FAQ is saved.
Why is the Service Areas section empty?
Service areas need to be added in your Dashboard under Fulfillment → Service Areas. Once added, they'll populate on your Where We Deliver page.
Why is the Postal Codes section empty?
Postal codes come from your delivery zones. Go to Fulfillment → Delivery Zones and confirm your zones have postal codes added.
Why is Recent Deliveries empty?
If your shop is new, this section will be empty until you have fulfilled orders. It will populate automatically as deliveries are completed — no setup needed.
The footer link isn't showing on my website. What's wrong?
The footer link only appears after the page is published. If you saved the page as a draft, publish it from the page builder and the link will appear.
Can I remove the Where We Deliver page?
Yes. You can unpublish or delete the page at any time from Website Manager. The footer link will be removed automatically when the page is no longer published.
Related articles
Need help?
If you have questions, our Partner Support team is here to help.
Phone: (210) 405-5050
Email: support@bloomnation.com