Managing Subscriptions

Managing Subscriptions

Subscription Details Page:
You can access a subscription's Details page by navigating to All Subscriptions and clicking on that subscription's ID.

Once there, you can:

• View status, frequency, next fulfillment date, payment method, next charge date, and order history.
• Perform actions such as editing, pausing, or canceling the subscription (outlined below).
• Access detailed customer and recipient information.

Editing a Subscription:

1. Edit Subscription Button: Click to edit the subscription.
2. Alert: Confirm that you want to edit.
3. Edit Screen: Similar to the Create Subscription screen. Fill out the relevant info / make changes. Please note that if you edit this subscription, ALL upcoming and unprocessed orders will be updated based on these edits.
4. Save Subscription: Click to save changes.

Canceling a Subscription:

1. Cancel Subscription Button: Click the elipse ('...') button on the top right of the page, then click 'Cancel Subscription'.
2. Alert: Confirm the cancellation and note the final order date.
3. Canceled Status: The subscription cannot be resumed, but it can be viewed.

Pausing a Subscription:

1. Pause Subscription Button: Click the elipse ('...') button on the top right of the page, then click 'Pause Subscription'.
2. Alert: Confirm the action, noting that outstanding orders must be canceled if pausing.
3. Resume Subscription: Can be resumed at any time.

NEED HELP?

Contact us at floristsupport@blooomnation.com