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Getting Started with Cross-Sell Sets

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Getting Started with Cross-Sell Sets

Cross-sell sets help you control which add-ons appear with your products — making it easier to create seasonal, curated add-on experiences that increase average order value and improve the customer shopping experience.

This guide walks through how to set up a Valentine’s Day cross-sell set, but the same steps apply to any occasion or use case.


Watch: How to Set Up Cross-Sell Sets

Getting Started with Cross Sell Sets

Step 1: Confirm Cross-Sells Are Enabled in Checkout

Cross-sells always appear on product pages when available, but you control whether they also appear during checkout.

  1. Go to your Dashboard
  2. Navigate to My Website → Checkout Settings
  3. Enable Cross-Sells
  4. Choose how many cross-sells to show (we recommend 3–5)
  5. Save your changes

Step 2: Add Cross-Sell Items to a Cross-Sell Set

Next, organize your add-ons into a cross-sell set.

  1. Open your POS
  2. Go to Catalog
  3. Filter to view Cross-Sell or Cross-Sell Only items
  4. Open a cross-sell item (for example, a Valentine’s Day teddy bear)
  5. Scroll to Custom Categories
  6. Under Cross-Sell Set, select Valentine’s Day
  7. Save the item

Repeat for additional Valentine’s Day add-ons — or use bulk actions to save time.

  • Filter by Valentine’s Day
  • Select multiple cross-sell items
  • Click Actions → Add Categories
  • Select Cross-Sell Set → Valentine’s Day
  • Apply changes

Step 3: Apply the Cross-Sell Set to Your Products

Apply to a single product

  1. Open a Valentine’s Day product
  2. Scroll to Product Customization
  3. Under Cross-Sell Display Rules, select Specific Category
  4. Choose Cross-Sell Set → Valentine’s Day
  5. Save
  1. Filter products by Valentine’s Day
  2. Select the products you want
  3. Click Actions → Manage Cross-Sell Settings
  4. Choose Specific Category
  5. Select Cross-Sell Set → Valentine’s Day
  6. Apply changes

Step 4: (Optional) Reorder Cross-Sells

You can control the order customers see add-ons in.

  1. Go to POS → Product Organizer
  2. Filter by Cross-Sell Set
  3. Select Valentine’s Day
  4. Drag and drop items to reorder

This lets you highlight your most popular or highest-value add-ons first.


Common Use Cases

  • Valentine’s Day add-ons (cards, chocolates, balloons)
  • Luxury add-on sets for premium arrangements
  • Sympathy-specific add-ons (banners, keepsakes)
  • Seasonal or promotional add-ons

Need Help?

If you have questions or want help setting up cross-sell sets for your shop, our Support Team is happy to help.

Phone: (210) 405-5050
Email: support@bloomnation.com